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PRIVACY POLICY

Shree Shyam Electronics

Effective Date: [21-01-2026]

Shree Shyam Electronics (“Company”, “we”, “us”, “our”) respects your privacy and is committed to protecting the personal information of our customers, technicians, business clients, and website visitors.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Mobile number

  • Email address

  • Home or service address

  • Location details (area, city, pincode)

1.2 Service Information

  • Type of service requested

  • Booking details

  • Service history

  • Communication records (calls, WhatsApp messages)

1.3 Payment Information

  • Payment status

  • Transaction references
    (We do not store sensitive banking or card details.)

1.4 Technician Information

  • Name and contact details

  • Skill set and service area

  • Work history and performance data

2. HOW WE COLLECT INFORMATION

We collect information when you:

  • Book a service through our website, phone, or WhatsApp

  • Contact us for enquiries or support

  • Communicate with our team or technicians

  • Use our website or digital platforms

3. PURPOSE OF INFORMATION USE

Your information may be used for the following purposes:

  • Service booking and fulfillment

  • Assigning technicians

  • Communication and customer support

  • Payment processing and record-keeping

  • Service quality improvement

  • Internal analysis and reporting

  • Legal and regulatory compliance

4. SHARING OF INFORMATION

We may share information only when necessary, including with:

  • Assigned technicians for service delivery

  • Internal staff and service partners

  • Payment service providers (as required)

  • Legal or government authorities if mandated by law

⚠️ We do not sell, rent, or trade personal information to third parties.

5. DATA STORAGE & SECURITY

  • We take reasonable steps to protect your information from unauthorized access, loss, or misuse.

  • Data is stored in secure systems with limited access.

  • While we strive to protect data, no system is 100% secure.

6. CUSTOMER RESPONSIBILITIES

Customers are responsible for:

  • Providing accurate information

  • Keeping contact details up to date

  • Maintaining confidentiality of their communications

The Company shall not be responsible for issues arising due to incorrect information provided by users.

7. COOKIES & WEBSITE DATA

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyze website performance

  • Enhance service functionality

You may disable cookies in your browser, but some features may not function properly.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

  • We are not responsible for the privacy practices of such third parties

  • Users are encouraged to review third-party privacy policies separately

9. DATA RETENTION

  • Personal data is retained only as long as necessary for service delivery or legal requirements.

  • We may retain records for dispute resolution, compliance, or internal analysis.

10. TECHNICIAN & BUSINESS CLIENT DATA

  • Technician and business client data is used strictly for operational purposes.

  • Access is limited to authorized personnel.

  • Misuse of customer or company data by technicians may result in termination and legal action.

11. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

12. CHANGES TO THIS PRIVACY POLICY

Shree Shyam Electronics reserves the right to modify or update this Privacy Policy at any time.

Changes will be effective upon posting on the website. Continued use of services indicates acceptance of the updated policy.

13. CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy, please contact:

Shree Shyam Electronics
📍 Narnaul, Haryana, India
📞 Phone: [9350921054]
💬 WhatsApp: [9350921054]
📧 Email: [ravinder@sselectronics.online]

14. CONSENT

By using our website or services, you consent to the collection and use of information as described in this Privacy Policy.

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